TERMS OF SERVICE

Last updated: April 2026

Welcome to Lymphea. These Terms of Service (the "Terms") govern your access to and use of our website, our online store, and any products or services we provide (collectively, the "Services"). By using the Services, placing an order, or interacting with us in any way, you agree to these Terms.

Please read them carefully. If you don't agree with any part of these Terms, please don't use the Services.

1. Who We Are

Lymphea is a brand operating an online store powered by Shopify, specializing in plant-based food supplements and related wellness products.

You can reach us at any time at contact@lymphea.co.

2. Eligibility

By using the Services, you confirm that:

• You are at least 18 years old, or of legal age in your country of residence.
• You have the legal capacity to enter into a binding agreement.
• You are accessing the Services for personal, non-commercial use — unless we've agreed otherwise in writing.

If you are accessing the Services on behalf of an organization, you confirm you have the authority to bind that organization to these Terms.

3. Products and Information

Lymphea products are food supplements. They are not medicines, and they are not intended to diagnose, treat, cure, or prevent any disease. Any information provided on the Services — including ingredient descriptions, benefit summaries, usage guidance, and wellness content — is for informational purposes only and is not medical advice.

Always consult a qualified healthcare professional before starting any new supplement, especially if you are pregnant, breastfeeding, managing a health condition, or taking prescription medication.

We take care to present accurate product information, but we do not warrant that all descriptions, images, prices, or availability are free from errors. Colors, packaging, and presentation may vary slightly from what appears on the website.

We reserve the right to modify product formulations, update descriptions, correct errors, or discontinue products at any time, without prior notice.

4. Orders and Pricing

When you place an order through the Services, you are making an offer to purchase the selected products under these Terms. Your order is only confirmed once we send you an order confirmation email.

We reserve the right to:

• Decline or cancel any order at our discretion — including for suspected fraud, pricing errors, stock unavailability, or violations of these Terms.
• Limit quantities purchased per person, per household, or per order.
• Refuse service to anyone for any lawful reason.

Prices are shown in the currency displayed at checkout and may change at any time. Any price changes take effect only on new orders placed after the change.

Promotional discounts, offers, and bundles are subject to their own terms, stated at the time of purchase. They are non-transferable, cannot be combined unless stated, and may be revoked in cases of abuse.

5. Payment

Payments are processed securely through Shopify Payments and other third-party payment providers. By submitting payment information, you confirm that you are authorized to use the payment method and that the information you provide is accurate.

We do not store your full payment card details on our servers. For any questions about payment security, please refer to our Privacy Policy.

If a payment fails or is reversed, we reserve the right to cancel the associated order and withhold future service until the matter is resolved.

6. Shipping and Delivery

Shipping times and costs are shown at checkout and may vary by destination. Delivery estimates are indicative and not guaranteed — we rely on third-party carriers once a package leaves our fulfillment center.

Risk of loss transfers to you once the package is handed to the carrier. We recommend choosing tracked shipping options whenever available.

For full details on shipping, please refer to our Shipping Policy.

7. Returns and Refunds

Our return and refund policy — including our 60-day money-back guarantee — is detailed in our Refund Policy. By placing an order, you agree to the terms of that policy.

8. Subscriptions (If Applicable)

If you enroll in a subscription or recurring delivery option, you authorize us to charge your payment method on a recurring basis according to the plan you selected.

You may cancel or modify your subscription at any time through your account or by contacting us at contact@lymphea.co. Cancellations take effect before the next billing cycle, provided you notify us at least 48 hours in advance of the scheduled charge.

9. Account Responsibilities

If you create an account on the Services, you are responsible for:

• Maintaining the confidentiality of your login credentials.
• All activity that occurs under your account.
• Notifying us immediately of any unauthorized use.

We are not liable for any loss or damage resulting from your failure to protect your account credentials.

10. Acceptable Use

You agree not to:

• Use the Services for any unlawful or fraudulent purpose.
• Interfere with, disrupt, or attempt to gain unauthorized access to the Services, our systems, or other users' accounts.
• Use automated tools (bots, scrapers, crawlers) to extract data or place orders without our prior written permission.
• Reproduce, resell, or exploit any portion of the Services, our content, or our product images without our express permission.
• Submit false, misleading, or defamatory information — including fake reviews or impersonation of others.
• Use the Services in any way that could damage our reputation or the experience of other users.

We reserve the right to suspend or terminate access to the Services for any violation of these terms.

11. Intellectual Property

All content on the Services — including text, graphics, logos, product images, packaging designs, the "Lymphea" name and branding, the content of our educational guides and emails, and the overall look and feel of the website — is owned by Lymphea or its licensors and is protected by intellectual property laws.

You may view and use the content for personal, non-commercial purposes. You may not copy, modify, distribute, reproduce, or create derivative works without our prior written consent.

12. User Content and Reviews

If you submit content to the Services — including product reviews, testimonials, photos, comments, or feedback — you grant Lymphea a worldwide, royalty-free, non-exclusive, perpetual, transferable license to use, reproduce, modify, adapt, publish, translate, and display that content in connection with our business, including for marketing purposes.

You confirm that any content you submit:

• Is your own original work, or you have the rights to share it.
• Does not violate any third-party rights (including privacy, publicity, or intellectual property rights).
• Is not false, misleading, defamatory, offensive, or illegal.

We reserve the right to remove, edit, or decline to publish any user content at our sole discretion.

13. Health Disclaimer

The Services provide information about wellness, lymphatic health, and plant-based supplements. This information is not medical advice and should not be treated as a substitute for professional medical consultation, diagnosis, or treatment.

Individual results may vary. Testimonials and reviews reflect the personal experiences of individual customers and are not a guarantee of specific outcomes for any other person.

Please consult your healthcare provider before starting Lymphea if you:

• Are pregnant, breastfeeding, or trying to conceive.
• Are under 18 years of age.
• Have any diagnosed health condition.
• Are taking prescription medication — especially diuretics, blood pressure medication, blood thinners, hormone therapy, or thyroid medication.
• Have a history of hormone-dependent cancer.
• Have a known allergy to the clover or legume family (Fabaceae).

In case of any adverse reaction, stop using the product immediately and consult a healthcare professional.

14. Limitation of Liability

To the fullest extent permitted by applicable law:

• Lymphea, its affiliates, officers, employees, and partners are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services or products — including loss of profits, data, or goodwill.
• Our total liability to you in connection with the Services or any products purchased shall not exceed the amount you paid for the product(s) giving rise to the claim.

This limitation applies regardless of the legal theory of the claim (contract, tort, negligence, or otherwise), and even if we've been advised of the possibility of such damages.

Nothing in these Terms limits any liability that cannot be excluded under applicable law — including liability for death, personal injury caused by negligence, or fraud.

15. Indemnification

You agree to indemnify and hold Lymphea, its affiliates, officers, employees, and partners harmless from any claim, demand, loss, or expense (including reasonable legal fees) arising from:

• Your breach of these Terms.
• Your violation of any law or third-party right.
• Your misuse of the Services or products.

16. Third-Party Links and Services

The Services may contain links to third-party websites, tools, or services that are not owned or controlled by us. We are not responsible for the content, privacy practices, or availability of any third-party resources.

Accessing third-party services is at your own risk and subject to their own terms.

17. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices, our products, or applicable law. When we make material changes, we will post the revised Terms on this page and update the "Last updated" date.

Continued use of the Services after changes take effect constitutes your acceptance of the updated Terms. If you don't agree with a change, please stop using the Services.

18. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, if we believe you have violated these Terms or engaged in conduct that harms us, our customers, or the Services.

You may stop using the Services at any time. Sections of these Terms that by their nature should survive termination (including intellectual property, limitation of liability, indemnification, and governing law) will continue to apply.

19. Governing Law and Disputes

These Terms are governed by the laws applicable to where Lymphea is registered, without regard to conflict of laws principles.

Before starting any formal legal action, we encourage you to contact us first at contact@lymphea.co — most issues can be resolved amicably without legal proceedings.

If a dispute cannot be resolved informally, it shall be submitted to the competent courts of the jurisdiction in which Lymphea is registered, unless mandatory consumer protection laws in your country of residence require otherwise.

If you reside in the European Union, you also have the right to use the European Commission's Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr.

20. Severability

If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, or if that isn't possible, it shall be severed from these Terms. The remaining provisions will continue in full force and effect.

21. Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies referenced on the Services, constitute the entire agreement between you and Lymphea regarding your use of the Services. They supersede any prior agreements or understandings, written or verbal.

Contact

Questions about these Terms, or anything related to your experience with Lymphea?

contact@lymphea.co
Monday to Friday · 9 am to 6 pm

© Lymphea. All rights reserved.